Tech

Industry award double for Systemagic

January 19, 2026 Ben Carey

2 min read

Systemagic ended 2025 with two major accolades, rounding off a milestone year for the Bradford-on-Avon-based company.

The business was named among the Top 50 Managed IT Companies in the UK for the second year running and also won the SuperOps’ Customer Experience Champion Award at the MSP Awards.

Together, these awards recognise Systemagic’s sustainable growth, people‑first approach, and its commitment to ensuring a consistent, high-level of customer satisfaction.

The Top 50 Managed IT Companies in the UK award celebrates maturity, excellence, and resilience across all areas of MSP operations. Systemagic was evaluated against a comprehensive best‑practice framework designed to benchmark leading providers.

SuperOps’ Customer Experience Champion Award recognises MSPs that deliver outstanding customer outcomes and service culture. Systemagic’s entry demonstrated its high average customer satisfaction rate of 99.5%, human‑first support approach, and proactive success management.

Systemagic’s consistent performance has earned deep trust from its customers, many of whom have been partnered with the business since the late 1990s, reinforcing its reputation as one of the UK’s most customer‑centric MSPs.

Fiona Burgess, Operations Director, said, “Recognition like this matters because it reflects what our clients experience every day – fast, friendly, jargon‑free support that keeps their businesses moving. These awards are the by‑product of doing the right things: listening carefully, fixing problems quickly, and building long‑term partnerships.”

For over 25 years, Systemagic has helped SMEs get more from technology with fast, friendly, and jargon‑free IT support. The team supports over 350 businesses throughout Wiltshire, Somerset and the South West.